Your computer may need to be sent to our partner Computerware for further repairs We also suggest running Windows Defender or Malwarebytes to check for a virusīack up your computer before you visit us to be safe Sometimes your computer just needs to be updated If you cannot get to the Tech Center, try updating your computer and restarting it. If you think something is wrong with your computer, visit the Tech Center immediately Throughout the process, if you are ever prompted to login only use your MSB Username and Password You will need to login again using your MSB Username and Password Select the MSB-Find-Me-Printer under the Install Printer column Once installed, return to the iPrint installation tab you were just in You will be prompted to type in your computer password if applicable Open the download and follow the instructions Select the Install iPrint Client button in the top left-hand corner On the bottom left-hand corner of the menu bar, select Install MSB Printer If you already have an MSB username (NetId) and password, visit If you have questions, please do not hesitate to contact us. Computerware Service Representatives will be at the Technology Center on Tuesday and Friday from 10am to 2pm. If you did not purchase your computer with Computerware, there will be a charge associated with their service (Call ahead during holidays). The MSBTC provides services free whenever possible, however, some services are beyond our capabilities, and some customers may have to be referred to Computerware, a local vendor. The MSBTC will not keep computers overnight without specific approval of the CTO or the senior MSBTC full time staff member if the CTO is absent. If the problem is not resolved by the end of walk-in hours, the customer will have to return the following scheduled walk-in period, when he/she will receive priority in technician assignment. During the time a technician is working on a computer the student has to stay in MSBTC. These office hours follow normal working hours, when we have both student and full time staff available for assistance. Hariri Building for any MSB user needing ad-hoc computer assistance. The MSBTC provides daily "Walk-In Hours" at our office in Room 180 of the Rafik B.
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